Eligibility

Accessing oneshop.com.cy and viewing the products and/or services does not require any registration.

However, if you decide to become a registered user, you must:

– Complete the registration process;

– Agree to oneshop.com.cy Terms and Conditions;

– Provide true, complete and up-to-date contact information.

By using oneshop.com.cy, you represent and warrant that you meet all the requirements listed above, and that you will not use the website in a way that violates any laws or regulations.

We may refuse service, close accounts of any user, and change eligibility requirements at any time.

User accounts

You are responsible for keeping your username and password confidential. You are also responsible for any account that you have access to, whether or not you authorized its use. You should immediately notify oneshop.com.cy of any unauthorized use of your account. We are not responsible for any losses due to stolen or hacked accounts. We do not have access to your current password, and for security reasons, we may only reset your password.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable guidelines or policies.

Products

Unless expressly indicated otherwise, we are not the manufacturer of the products sold on our website. While we work to ensure that product information on the website is correct, actual product packaging and materials may contain more and different information to that displayed on oneshop.com.cy. Colours may also differ. All information about the products on the website is provided for information purposes only.

Payments

We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data.

All payments are performed by using the secure checkout page provided by PayPal.

Delivery

Delivery carried out by Cyprus Post is free of charge.

We will make every effort to dispatch your product within two working days. Working days are Monday to Friday, excluding public holidays.

We cannot take responsibility for order, dispatch and delivery delays outside our liabilities or for delays that occur as a result of Acts of God (like fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service or delays caused by Cyprus Post or GAP Akis Express Ltd.

Order cancellation and refunds

An order may be cancelled within 24 hours after the order was placed, given that it is not already dispatched. After the order is dispatched, it cannot be cancelled and no refunds could be made.

Defective products

Defective products must be shipped to oneshop.com.cy for replacement, at their original condition, within 7 working days from the delivery date. Products are eligible for replacement or refund only if found defective by oneshop.com.cy.

If the item is out of stock, then the customer will be refunded. Otherwise, a replacement will be sent to the same delivery address.

Changes to Terms and Conditions

We reserve the right to change or update our Terms and Conditions at any time, without prior notice. Any changes or updates will be posted on this webpage.